Text Support Terms

London Creative may provide customer service by text message for customers who initiate a text conversation with us. This channel is intended for support related to an existing order, print project, quote, account, delivery, or other service question.

Customer-initiated conversations

London Creative does not use this support channel to send unsolicited marketing or promotional text messages. A text conversation begins when you choose to send us a message. By texting us, you are asking London Creative to reply to that support request at the number you used to contact us.

Message frequency and charges

Message frequency varies based on the nature and length of the support conversation. Message and data rates may apply according to your mobile carrier and service plan.

Stopping text messages

You may end a text conversation at any time by replying STOP. For assistance, reply HELP or contact us at hello@londoncreativemedia.com or (855) 960-5515.

Privacy

Mobile phone information and text-message interaction data are used to provide and support the conversation you initiated. We do not sell or rent mobile information, and we do not share SMS opt-in or consent information with third parties or affiliates for their marketing or promotional purposes. See our Privacy Policy for additional information.

Availability

Text support may not be continuously monitored and should not be used for emergencies or time-sensitive matters requiring immediate assistance. Service availability may change as our customer-support channels evolve.

Business information

London Creative LLC
6018 W School Ct
Visalia, CA 93291
(855) 960-5515
hello@londoncreativemedia.com